Why Choose Us
At TOG, we like to work one-on-one with our customers. We want to get to know you. When you call us, you won’t be transferred from department to department via voice prompts. Your call will be answered by a live TOG team member. Creating a more personal experience, allows us to focus on you, answer your questions and find the right solution for your needs in a timely manner. You won’t be put on hold while a problem remains unsolved — and, Michael O’Keefe, the owner and operator of TOG, is easily accessible to help out.
The TOG team is always on your side. We will advocate for you. Just give us a call and let us know what is going on. If we can’t resolve your issue over the phone, one of our team members will personally go out to the location to resolve the issue.
Once in a while a customer may call with an overflow due to illegal dumping or an issue with pick up. Our first response is to immediately schedule an additional pick up. However, if necessary, we will personally go to the site and pick up the trash by hand and place it into another container at the facility where appropriate. That’s how committed we are to our customers.
At TOG, we don’t pull any punches. We pride ourselves in straight talk, honesty, and believe that trust and open communication are essential to a good working relationship.
We promise that when you hire TOG Advisory Services, we’ll guarantee that you’ll receive timely solutions to all of your waste management needs.
The O’Keefe Group (TOG) has been managing waste for over 38 years starting when Michael J. O’Keefe noticed a gap
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